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The incredible French ski resort of Les Deux Alps. Home of Europe's largest skiable glacier from the 6th -13th December.
We recommend arriving on the 6th and leaving on the 13th.
Check in, depending on the apartment is usually around 3-5pm.
Yes, valid photo id passport or driving license may be requested when you collect your wristband.
ID WILL BE REQUIRED TO EXCHANGE FOR A WRISTBAND. WE STRONGLY RECOMMEND NOT RISKING TRAVELLING ALL THE WAY TO FRANCE IF UNDER AGE.
Yes, all Rise bars at the indoor and outdoor arenas take card payments. Most shops, cafes and restaurants do too.
Our lineup is coming soon—stay tuned for updates.
If you are interested in performing at the festival please get in touch via email at hello@risefestival.co.uk with a link to a mix/social profile etc explaining why you would be suited with Rise.
A free ticket can be issued for a PA to anyone with a disability who purchases a ticket. We just require some evidence (such as DLA or PIP) once the ticket is bought and then we will add the complimentary ticket on.
Due to core costs of the lift pass, the free PA ticket does not include a lift pass only the festival ticket.
Please find some more information around the resorts accessibility here:
https://www.les2alpes.com/winter/adapted-tourism/
Please email hello@risefestival.co.uk if you need anymore information before booking.
If you are booking a package with us (i.e. including accommodation), please do let us know, so we can check with the residence on the access, as this varies widely between the accommodations
hello@risefestival.co.uk
For the best value for money, we recommend coming for a full week and which includes the 6 day lift pass. If you can't for some reason make the full week we will sell day tickets for the music only without a lift pass. These will be avalible in late 2025.
All customers can manage and view bookings here
Contact us at hello@risefestival.co.uk if you need any assistance.
If you have paid by deposit the balance due date will be on your account when you log in.
If you are paying via payment plan, your instalment is taken on the same date every month.
Yes you can, simply choose a payment plan at checkout for the amount to be debited from your account monthly. Alternatively, you may choose to purchase with a deposit. You may then log in and pay any amount each month. Some people choose to log in each month and pay an amount from their balance, others pay everything upfront. It’s completely up to you.
If you don't have the funds right now, Rise can now be purchased through Klarna. There are a few ways of doing this...
PAY IN 3:
Split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days. The first fee will be a total of £139 and a deposit of £133.
PAY IN 30:
Pay nothing when securing your trip in the mountains, and pay the full total fee after 30 days.
If there are any issues with making a payment then they can work with you directly to manage the payment terms.
Yes! if you can’t find what you are looking for to include accommodation, we recommend purchasing a ticket only option and signing up to our waitlist HERE
Priority emails of stock are sent to existing customers who have a package or tickets for Rise 2025.
Log into your booking on your Rise account here and invite all your guests to add their details.
Check in is locked and cannot be amended from 4 weeks to the festival so please do it by then !
No. have your e-tickets ready to scan on your phone.
E-tickets, festival guides and any important info get sent to ticket holders two weeks before the festival.
Check your junk, alternatively you can also download these by logging into your easol account here. Please note, if your balance is still unpaid or you have not added all your guests details, you will not have received these
You can change the name of the booking and therefore transfer your booking over to someone else.
To do this please email us on hello@risefestival.co.uk
Please note, you will only be able to transfer the whole booking over to someone new, partial booking transfers are not allowed. Additionally, bookings can only be change with the explicit permission from the person who’s name the booking is under.
To access a PDF version of your ticket please log into your booking online here
Please ensure that all payments on your booking are complete and all guest details are checked in. Only then will the PDF ticket be available to download.
Rise Alpine apartments are a selection of hand picked apartments from various buildings in the resort in the centre. They aren’t one exact location as they are in various buildings across the resort. Saying this, they are all located primely within walking distance of the slopes, bars and stages.
Within 3 weeks of the Festival you will be notified of the name of the building you have been allocated to. If you have friends who have booked under a different name do let us know and we will make an effort to ensure the apartments are near each other.
For more information have a look at the product page HERE
Depending on where you have booked, check-in on average between 3pm-5pm on the 6th.
Rise will notify you of the specific time and location of your accommodation check-in, if you have booked through us.
All our packages include accomodation.
If you book via an external provider, feel free to send us the location to verify it is in a convenient location.
You can upgrade your package or add more guests at any time, providing the stock is available. Send us an email to find out on hello@risefestival.co.uk
If you go to our Festival Packages & choose the package size that you booked. You'll see the list of accommodation options.
From here you can click 'view full listing' on your selected accommodation for more information. Scroll further down the page for the address!
French Alpine Apartments do provide a type of linen, but it is incredibly basic and will be disposable. E.g thin duvets, pillows that have some sort of cover with a bed sheet but aren't your usual standard of hotel linen.
This is why we recommend guests bring their own linen if you would like a better standard of linen on your bed, but this is not compulsory.
The lift pass is active from the Sunday 7th Dec in the morning until the last lifts on the Friday 12th Dec. You can collect this on Saturday 6th, so you are ready to go for the first lifts on Sunday! If you want a lift pass outside of these times we recommend buying it once you are in resort just for the day.
Ski and Snowboard equipment hire is available now! There are also upgrade options for 'Premium' and 'Elite' Equipment hire to choose to help improve your ski/board performance with a better standard of equipment.
Ski and Snowboard lessons are available to book later in 2025 These are the options:
1. Absolute Beginner 12.5 Hour Course - the clue is in the name!
2. Beginner Short Course 7.5 Hours - a great way for those who need some support to move up to steeper slopes, picking up speed and practising turns.
3. Intermediate Refresher Afternoon 2.5 Hours - An afternoon guided by an instructor to ensure you feel confident for the rest of the week.
You will be notified of which hire shop you have been allocated to before the festival. Where possible Rise will always try to allocate you to the nearest shop to your accommodation (if you have booked through Rise). Pick up your hire on the afternoon of the 6th Dec, ready for the first lift on Sunday morning! Return your hire by Friday 13th.
The hire equipment waiver is sold through a third party called Pre Fit. They are the best in the business for negotiating claims with shops and ensuring if you do need to make a claim, it is as fair as possible. The excess for the equipment is: standard hire: £200 and premium is £230. Poles are not included. Full Terms are in our Ts and Cs!
Standard
Easy to handle skis, to have a really good time on all slopes of the resort. Perfect for beginners to intermediate level skiers, the skis from the Standard range are very easy to manage. They will allow you to keep on getting better, with peace of mind, on all groomed slopes. With this equipment, making it easy to turn, you will spare yourself and ski effortlessly.
Premium
Technical and efficient skis, for skiers looking for as much sensations as possible. Highly recommended for great skiers and for intermediate level skiers who want to improve their technique. You will like their accurate manageability in tight bends as well as in wide curves.
Elite
Top of the line skis: stylish, prestigious and efficient. Stand out from the standards and opt for the pleasure of an Elite ski, enhanced by a refined design. With this sophisticated and easy to ski equipment, you will get great sliding sensations. Accurate and particularly efficient on hard snow, thanks to an advanced technology, the skis from Elite range will attract the most demanding skiers.
We would advise booking flights as soon as you can for the best deals. A lot of the flights by budgets airline may not be out yet. We would recommend looking on SkyScanner to find the best priced flights for you and setting alerts for the route you want.
Geneva is the most well connected airport for Rise, serving both international flights and budget airlines to all over the UK. These flights are usually available the earliest in the year, so are more likely to grab a bargain. Lyon and Grenoble airports are closer but the flights are more limited/
Yes! There is plenty of parking in the resort too. We recommend pre booking parking and also carefully checking the route and weather conditions before travelling. The mountains can be dangerous, make sure your car is well equipped with snow chains and emergency kit. You can find extensive advice on this on websites such as the RAC.
Here are some useful links if you are considering driving:
Parking: https://www.see2alpes.com/parking
Driving in the snow: https://www.rac.co.uk/drive/advice/winter-driving/
Ferries: https://www.poferries.com/en/routes/dover-to-calais
Euro Tunnel: https://www.eurotunnel.com/uk/tickets-and-fares/
There are plenty of options when it comes to booking transfers. For Geneva, Grenoble and Lyon you can book directly with Rise Festival when they are released later in the year.
Your first point of call is the Rise Arrivals- located in the main town square by the Jandri lift- use the address 5 Place des 2 Alpes, 38860, to find it!
Each person can collect their festival wristband with their e ticket, however the lead booker may only sign out the lift passes. We hope you can understand our strict policy on this.
You just need to log in to your account, access your booking. Click on 'edit' details and add in the new info here.
Looking for more? You’ll probably find the answer in our FAQs or Latest News updates. If not, please just get in touch with us directly and a member of the team will get back to you ASAP.
Contact
If you want to get in touch with us directly, you can find all our contact details here.