EXTRAS
VIP UPGRADES
Upgrades are available to festival ticket holders - make your experience even more special!
BONGOS BINGO
AFTER PARTIES
SECRET PARTY
LESSONS
CLOTHING HIRE
FAQs
Browse our FAQs below to find the information you need on our Extras.
VIP & Premium
VIP upgrades include:
- Access to the Muzelle Stage VIP Lounge
- Access to the Alpine Stage VIP Lounge
- Dedicated fast entry lane to Alpine, Muzelle and Rise Arenas
- Front-left viewing area at the Alpine Stage
- Front-left viewing area at the Muzelle Stage
- Priority wristband and lift pass collection
- Discounted access to Rise Arena after parties
You must have a valid festival ticket to access.
Premium upgrades include everything in VIP, plus:
Guaranteed access to Rise Arena after parties
Dedicated concierge team
Private door-to-slope ski equipment pick-up and drop-off
Dedicated concierge check-in area
Exclusive merchandise gift
You must have a valid festival ticket to access.
Premium includes everything in VIP, plus additional concierge services, guaranteed after party access, private ski equipment collection/drop-off, a dedicated check-in area and an exclusive merch gift.
Only Premium ticket holders have access to the dedicated concierge team and concierge check-in area during 10:00-18:00 daily.
Bongo's Bingo
No. Seating at Bongo's Bingo is first come, first served, so we recommend arriving early if you'd like to sit with your group or secure the best seats.
Doors open at 18:00
After Parties
After parties open at 23:00
Last entry is 1am. After this time, entry cannot be guaranteed.
No. After party tickets are only valid for the day shown on your ticket and cannot be transferred to another night.
Secret Parties
The lineup for each Secret Party will be announced on the day.
Midnight till 3am.
Lessons
These are the approximate times but the ski school may need to change some times based on the instructors timetable
Morning Lessons: 09:30 - 12:00
Afternoon Lessons: 13:00-15:30
There is a maximum of 10 people per lesson
Absolute beginner – if you have never even thought about skiing or boarding before and even need help fitting your ski boots.
Beginner – You may have put some boots on before but have no confidence to get on the slopes, especially not navigating chair lifts by yourself and need the help of an instructor to get going
Refresher- You have skied or boarded a few times but it’s been a while and a little refresher on the basics to set you up for the week
You must have collected all your kit before the lesson starts (for skiing- boots, skis and poles or for snowboard – boots and board). Plus you will need a helmet, goggles and all appropriate clothing for the weather i.e. salopettes, coat, thermals. Bring your lift pass too as you will even need this on the baby slopes for the button lift.
Absolute beginner – 12.5 hours in total across 5 days.
Beginner – 7.5 hours in total across 3 days
Refresher- 2.5 hours in total across 1 day
Meeting in the town square on the first day and then directly with your instructor after then.
Transfers
To book your transfer, you’ll need your flight details and accommodation details to hand. Simply purchase your/ your groups journey and give us your flight information on the check out page. Our partners at Alpine Fleet will do the rest to make a schedule based on your flight times and communicate this with you.
Allocations of departure time from the airport are made based on your flight arrival time and aim to be at a maximum 2-3 hours after you land.
For departing transfers the time is calculated for you, to ensure you have enough time to check in for your flight, between 2-4 hours before your take off time.
Your allocated times will be communicated to you by Alpine Fleet via text message.
Waits are no more than 2-3 hours after landing at the airport. Allowing time for border control, picking up your luggage and a toilet stop!
Look out for the Rise and Alpine Fleet (labelled “GTG”) stand in the arrival areas, from here a rep will check you in and take you to your transfer.
Geneva- All transfers are from the Swiss side of the airport.
Stop A – Entrance of Les Deux Alps “Place de Mont-de-Lans” or for packages with accommodation included; Les Glacier Hotel, Nemea Apartments, People Hostel, Club Village, Turan Hotel.
Stop B – Far south of Les Deux Alps “1 Rue des Vikings” or for packages with accommodation included; Base Camp Hotel, Clarines Apartments, Hotel des Neiges, Les Flocons Hotel
Stop C - Tourist Office/ centre of Les Deux Alps “Place des 2 Alpes” or for packages with accommodation included; Brunerie Hotel, l'Ours Blanc, Le Sherpa Hotel, Mainstage Hotel, Neige et Soleil, Rise Alpine Apartments
If you are unsure, choose stop C as this is central
Geneva: approximately 220km and the journey time is around 3.5 hours.
Lyon: approximately 180km and the journey time is around 2.5 hours.
Grenoble: approximately 110km and the journey time is around 1.5 hours.
All journeys are traffic and snow dependant of course.
Arrivals
Transfers are will only be able to accommodate flights arriving
BEFORE:
Geneva, Lyon and Grenoble: 21:30
If your flight arrives later that the above, you will need to use the private transfer option
Departures
Transfers will only be able to accommodate flights taking off
AFTER:
Lyon & Geneva: 09:30
Grenoble: 07:30
For delayed flights, Alpine Fleet will try where possible to get you on the next transfer. For cancelled flights, we strongly advise getting travel insurance to cover the cost of having to re book transfers for other days etc.
You will need to enter: name, phone number with country code, arrival flight date and time, arrival flight airline, departure flight date and time, departure flight airline. You will also need the details of your accommodation so we know which stop to drop/ pick you up from.
Other airports such a Paris, Chambery, Turin and Marseilles are all do-able but are less eays to find grouped transfers for, so you may need to hire a car.
We recommend booking private Transfers via Alpine Fleet for all days outside of grouped transfers.
You just need to log in to your account, access your booking. Click on 'edit' details and add in the new info here.
Equipment Hire
Standard
Easy to handle skis, to have a really good time on all slopes of the resort. Perfect for beginners to intermediate level skiers, the skis from the Standard range are very easy to manage. They will allow you to keep on getting better, with peace of mind, on all groomed slopes. With this equipment, making it easy to turn, you will spare yourself and ski effortlessly.
Premium
Technical and efficient skis, for skiers looking for as much sensations as possible. Highly recommended for great skiers and for intermediate level skiers who want to improve their technique. You will like their accurate manageability in tight bends as well as in wide curves.
Ski Hire- boots, poles and skis
Snowboard hire- board and boots
Goggles, helmets and any clothing is to be purchased separately. These will be available very soon!
You will be notified of which hire shop you have been allocated to before the festival. Where possible Rise will always try to allocate you to the nearest shop to your accommodation (if you have booked through Rise). Pick up your hire on the afternoon of the 5th Dec, ready for the first lift on Sunday morning! Return your hire by Friday 11th.
Clothing Hire
Please see size guides below for Jackets, Salopettes and Gloves. You can select your preferred sizing when booking.
All goggles are one size fits all.
